Parcel post delivery confirmation not updating
No matter the level of automatization of the processes, the human factor is still involved and thus, the risk of mistakes still exists.
There are many reasons that might cause a delayed delivery. In order to see the progress of your parcels, make sure you check the tracking system that is available, provided by the courier company.
Therefore, you will know when to expect the package to reach its destination, even if you don’t check the progress with the tracking tools.
Remember to always check the confirmation e-mail where all the details of the order are usually listed.
Sometimes, it might happen that you don’t see clearly why it happened.
When booking courier services, depending on the service you choose (whether it is express or standard), you receive information about the approximate time of delivery.
Nonetheless, you will receive a tracking number from the courier company you booked the service with.
Their order form is a general one and it is adjusted in a manner that could encompass all the requirements of different courier companies.
While for some courier companies, a field left empty doesn’t impede the order processing, other courier companies might have difficulties in entering the request in their system.
However, if you contact their partner courier company, they will not be able to locate your order in their system unless you provide them with the exact type of tracking numbers that they work with.
In this case, you should specify in which courier company you booked the service and give them the pick-up or delivery address, as appropriate.