Email slow when updating deleted items

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Have attach the error checking as well as grep tracing of 'COO's email address' email address .

On the grep tracing it shows that email started to update by about PM in COO outlook folder Root cause – mail server and storage database of 'company' email was already in near capacity and limit threshold.

trying to explain something in a way that he thinks you will understand. Continue manual deletion of email database storage in transaction log of all email storage 'company'. Increase disk space of the mail server drive C by removing log and transfer it to other storage disk(not delete as this is system log and may be needed if error occur) as free space as already 12 GB and was near already to the threshold limit of 10 GB free space C. Ask staff to regularly reboot and restart the desktop - suggest one in the morning and one in the afternoon – to refresh the desktop and for Synchronization to refresh as well as to refresh connection to email server. Ask staff to regularly click update folder so that synchronization will be manually done. For COO desktop – May I suggest to restart it also twice a day to refresh as well as click update folder for each identity so that synchronization will be done manually 2. Increase hard disk capacity of mail server itself and increase memory size b.

As I said at the begining though, this is all guessing based on what you wrote which may or may not be accurate since I am getting it third hand. So synchronization has nothing to do with this problem. Ask staff to continue and delete further the messages in the inbox / Sent / Deleted items folder. Increase capacity of the mail storage database for 'company' c. Continue manual deletion of email database storage in transaction log of all email storage 'company'. Increase disk space of the mail server drive C by removing log and transfer it to other storage disk(not delete as this is system log and may be needed if error occur) as free space as already 12 GB and was near already to the threshold limit of 10 GB free space C. Ask staff to regularly reboot and restart the desktop - suggest one in the morning and one in the afternoon – to refresh the desktop and for Synchronization to refresh as well as to refresh connection to email server. Ask staff to regularly click update folder so that synchronization will be manually done. For COO desktop – May I suggest to restart it also twice a day to refresh as well as click update folder for each identity so that synchronization will be done manually 2. Increase hard disk capacity of mail server itself and increase memory size b.

We already experienced this scenario, he tries to explain reasons on errors and when I analyze it, his conclusions does not match what I have pulled up. These are the corrective actions that he recommended. Replace 'company' hard disk mail storage as this contribute and cause slowdown in the synchronization d. Ask staff to continue and delete further the messages in the inbox / Sent / Deleted items folder. Increase capacity of the mail storage database for 'company' c.

That's why old staffs here have doubts on every conclusions given by the IT Manager. Run the automatic system deletion of the backup and delete of transaction log." These are the corrective actions that he recommended. Replace 'company' hard disk mail storage as this contribute and cause slowdown in the synchronization d.

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Synchronization did not complete and system tried to complete it up to late pm but was not successful.

And 'company' mail storage hard disk has occasionally went offline and dismounted in the exchange mail server.

Which cause the synchronization of folder to slow down and failed and since COO Outlook has many identity it will need update each of the folder identity.

So I wouldn't say he is lying per say, just either a.

downplaying what is essentially a mail outage (big issue) and calling it a sync error (small issue), or b.

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